Technology has transformed the way we communicate and do business forever. It is our most helpful tool and is constantly being updated with new devices, programs, or platforms. Businesses must utilize communication with these tools in order to be successful because of how much society relies on technology. Communication was primarily through landlines and desktops, and now there are smartphones and laptops, allowing us to work seamlessly while traveling, remotely, or in the office. Nevertheless, most importantly, technology has changed the way we communicate with our clients and each other.
McGoun, C., & Savage, J. (2012). Technology, culture and communication. Routledge
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